If you plan to use this shared mailbox through OWA, then all you will need to do is add the mailbox to your OWA on desktop using the steps above.

The first way is through OWA, and the second way is through the Outlook Mobile App. There are currently two ways to add a shared mailbox for for mobile devices. Once you have completed this, the mailbox should be accessible right under your standard inbox.įor Mobile Devices (iOS, Android, and Windows Phone) When the email shows up in the directory box, select it and then click 'Add'. Type in the email address of the shared mailbox you would like to add. Click on 'Add Shared Folder' in this drop down box.ģ. Right click on 'Folders' and a drop down box should appear. Once logged in, there should be an object called 'Folders' on the left of the screen. Once all of these steps are performed, the mailbox should be accessible.Ģ. If Outlook turns shows 'Not Responding' this is normal, and will resolve itself in around 10 seconds. Click 'Apply' in the bottom right corner. If done correctly, the email should show up in the mailboxes box. In the 'Add Shared Mailbox' window that appears, type the mailbox that you will be adding to your account.Ĩ. On this window, go to the 'Advanced' tab. Select 'More Settings' on the bottom left corner of the window.Ħ. Either double click on the email name, or select the email and select 'Change'.ĥ. Click on 'Account Settings in the dropdown box.Ĥ. Click on that, and a drop down box should appear.

On the next screen, there should be a box that says 'Account Settings'.

Once opened, go to 'File' in the top left corner of the screenģ. Open the Outlook Desktop App (icon here)Ģ. Posted by, Last modified by Brendan Gentry on Ap10:55 AMġ.

Open shared inbox outlook